If you are in the low cost hotels London business there can be nothing better than having a full house. This is great news and it means that you are doing good business. But, the good businessman knows that success will not come from an occasional fully booked hotel. A consistent flow of guests who will come into your establishment will be needed as well as having them regularly refer others. It is a well known fact that repeat clients spend more each time they come back. This is actually the best news for any business in any sector of the economy. Several measures can be taken by hotel owners to ensure that all guests who visit their establishments are already planning to come back before they check out.
Hotel owners need to begin by identifying their clientele. It is not good business practice to turn away any business that you get but you should try to give your establishment an identity of serving certain clientele. Many people are comfortable where they are with others who they consider to be of their level. Your guests will visit again your hotel is their kind of hotel.
You could also work on ways of creating loyalty for your hotel and one of the ways of doing this is what many Kings Cross hotels are doing today which is initiating an outreach program for guests. It involves taking care of your guests even after they have left your hotel. There is one hotel in King Cross that sends out cards and flowers to couples who were there for their honeymoon on their anniversaries. The couple feel special and also get to remember the hotel and their special attachment to it. There are many options to this which could also get you many repeat clients. Hotel owners can also invest in getting their guests keepsakes that will be a constant reminder of their stay at the hotel. It could be something as simple as a free photo taken at the hotel garden. Every time a friend or family member asks about the photo, your business will get free advertising as well as come to the mind of the person who had previously visited.
It is a great idea for the hotel owner to make time and listen to their clients. We all love having an audience, the more important the audience the better we feel. Being able to talk to the hotel staff about your issues with the hotel is good but if you could tell them to the hotel owner, that would be great. Once in a while you should make time to know what is happening with your guests and get to know what they would like introduced, reintroduced or done away with.
These ideas are mostly inexpensive , easily implemented and quite effective. This cannot in any way replace cleanliness, convenience, courtesy, security, pricing and all the other important things of the hospitality business. Kings Cross hotels have now adopted this and you too should try it out.
Hotel owners need to begin by identifying their clientele. It is not good business practice to turn away any business that you get but you should try to give your establishment an identity of serving certain clientele. Many people are comfortable where they are with others who they consider to be of their level. Your guests will visit again your hotel is their kind of hotel.
You could also work on ways of creating loyalty for your hotel and one of the ways of doing this is what many Kings Cross hotels are doing today which is initiating an outreach program for guests. It involves taking care of your guests even after they have left your hotel. There is one hotel in King Cross that sends out cards and flowers to couples who were there for their honeymoon on their anniversaries. The couple feel special and also get to remember the hotel and their special attachment to it. There are many options to this which could also get you many repeat clients. Hotel owners can also invest in getting their guests keepsakes that will be a constant reminder of their stay at the hotel. It could be something as simple as a free photo taken at the hotel garden. Every time a friend or family member asks about the photo, your business will get free advertising as well as come to the mind of the person who had previously visited.
It is a great idea for the hotel owner to make time and listen to their clients. We all love having an audience, the more important the audience the better we feel. Being able to talk to the hotel staff about your issues with the hotel is good but if you could tell them to the hotel owner, that would be great. Once in a while you should make time to know what is happening with your guests and get to know what they would like introduced, reintroduced or done away with.
These ideas are mostly inexpensive , easily implemented and quite effective. This cannot in any way replace cleanliness, convenience, courtesy, security, pricing and all the other important things of the hospitality business. Kings Cross hotels have now adopted this and you too should try it out.
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If you are looking for kings cross hotel choices visit the Wardonia Hotel. - The Wardonia Hotel for low cost hotels London.
