Many people get into the tourism industry right from college. Little do they fully understand the ropes in this industry. Having high grades and a zeal to make lots of money and meet new people is not enough. There are more qualities that you need to get acquainted with, that will make you the best tour guide Montreal. Until you posses this, you will not clearly define the thin line that is there between a good and bad guide. A bad tour guide will only be successful in making other people tour, which might have been planned for long to end up a nightmare.
The first one is being committed to the service of tour guide. You should find in your heart to make your tourist experience as good as it should, while you are receiving and taking them to places. You should always be attentive to your clients needs, proactive and responsive. When you posses these qualities, the tourist will always like your services for they feel you are fully devoting yourself to serve them.
Always be friendly, welcoming and enthusiastic. This has so far proven the test of time. It is a quality that will have many tourists flocking your company from time to time, due to your personal welcoming nature. You will get lots of referrals and record hundreds of check in on a regular basis.
You should also be knowledgeable. However, this has for many years been ignored, it goes without saying. Always let your guests know your brands that you have in store for them, your local tourist attraction, and your local religion and even culture. This adds value to your guest and they enjoy their travel, much.
Another tip which is almost like friendliness is the tendency of being understandable. Being able to talk in their language, including yours and being able to talk authoritatively and audibly is key. By doing so, you will just have to win their confidence. You are also supposed to defend them against being extorted by local touts, beggars or bureaucratic systems. However sometimes you may be required to use some audio equipment to aid you.
When you are out there taking your guest for a walk, it is also important that you become engaging. Always share your knowledge about a place, culture, scenery, hobby etc. In an illuminating, captivating and professional way, and seek to understand whether they have taken the point in.
One important tip for any guide to have is best communication. How well you communicate to your guest and up to what level you will engage them in your discussion is what matters. While you are explaining something, make sure you also give them a chance to express their understanding on the topic, correct them when they are wrong, and always try not to humiliate them.
Be observant as to recognize people with special needs and to have a broad knowledge of topics, since you may be in the company of different types of people. Finally be flexible and take your time to enjoy different scenarios such as good breeze, sceneries and phenomenon such as sunsets.
The first one is being committed to the service of tour guide. You should find in your heart to make your tourist experience as good as it should, while you are receiving and taking them to places. You should always be attentive to your clients needs, proactive and responsive. When you posses these qualities, the tourist will always like your services for they feel you are fully devoting yourself to serve them.
Always be friendly, welcoming and enthusiastic. This has so far proven the test of time. It is a quality that will have many tourists flocking your company from time to time, due to your personal welcoming nature. You will get lots of referrals and record hundreds of check in on a regular basis.
You should also be knowledgeable. However, this has for many years been ignored, it goes without saying. Always let your guests know your brands that you have in store for them, your local tourist attraction, and your local religion and even culture. This adds value to your guest and they enjoy their travel, much.
Another tip which is almost like friendliness is the tendency of being understandable. Being able to talk in their language, including yours and being able to talk authoritatively and audibly is key. By doing so, you will just have to win their confidence. You are also supposed to defend them against being extorted by local touts, beggars or bureaucratic systems. However sometimes you may be required to use some audio equipment to aid you.
When you are out there taking your guest for a walk, it is also important that you become engaging. Always share your knowledge about a place, culture, scenery, hobby etc. In an illuminating, captivating and professional way, and seek to understand whether they have taken the point in.
One important tip for any guide to have is best communication. How well you communicate to your guest and up to what level you will engage them in your discussion is what matters. While you are explaining something, make sure you also give them a chance to express their understanding on the topic, correct them when they are wrong, and always try not to humiliate them.
Be observant as to recognize people with special needs and to have a broad knowledge of topics, since you may be in the company of different types of people. Finally be flexible and take your time to enjoy different scenarios such as good breeze, sceneries and phenomenon such as sunsets.
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