Monday, August 18, 2014

Building The Best Haida Gwaii Lodge

By Linda Ruiz


There is a lot that is involved when a person wants to open a hotel business. Running this type of establishment is not an easy task as many people imagine it to be. There are a lot of tasks involved in the day to day operations. Some of these include; handling scheduled deliveries from different suppliers, taking calls from customers who are making their bookings, daily room maintenance among others. Before establishing Haida Gwaii lodge business, one should be aware of such issues.

According to most businessmen in this area, it is essential for an individual to be industrious and hardworking for them to make it in this type of industry. For example, there is the need for them to wake up early every day in order to check whether all aspects are going according to the plan. All the visitors in establishment must be served breakfast at the right time and their rooms should be well kept.

In order to operate a lodge, an individual needs to be fit and stable. This is because; they will be involved in frequent movements every now and then while ensuring that all matters are in order. In addition, a person needs to be patient in order to tolerate angry and frustrated visitors.

The guest to the lodges will always expect the owners to have information of the surrounding area. Whenever they require services of cabs in the city, the management should be able to cater to such requirements. The probability of retaining clients is usually dependent on the quality of services they obtain during their stay at a specific hotel.

Marketing is a good thing when it comes to establishing a customer base for a specific business. It is imperative that effective strategies are put in place to market the hotel. This will make it possible for clients to locate the establishment in case they need accommodation. Specialists in marketing can be hired in order to help with the process.

There are other important pointers that an individual needs to put into account. Hotels normally thrive best in areas where other competitors are not in a position to meet the needs of their customers. Nonetheless, success may not be forthcoming if the lodge is situated in an area that has stiff competition. For that reason, there is need for a person to be creative so as to provide unique services for their customers.

Right services should be offered to the right clients. The service packages provided in the center should be suitable for the guests and the event that is taking place. If the clients are out for Christmas celebrations, the packages provided must be related to the festive season. If they are celebrating a birthday party, the services provided should be geared towards making such an event successful.

Starting a business can be an involving task for most people. Nevertheless, when the guidelines given above are followed, an individual will never go wrong. Apart from the information provided, members of staff in the lodge also need to be well trained in issues of customer relations in order to make sure that the guests will always be back to the lodge.




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