Saturday, January 21, 2012

You Heard It Here First, Sun Country Airlines Is Back With A Vengeance

By Jacobi Malavo


After the fall of Braniff Airlines, a group of motivated employees put their minds together and developed Sun Country Airlines. Braniff could not remain in business, so these die-hard aviation people took it upon themselves to build their own airline. They did very well for themselves, unfortunately what happened in September of 2001 dealt such a blow to the airline that they stopped all operations in December. But that didn't last long because they were bought by investors who worked hard to resurrect Sun Country. Thus proving the resiliency of this company to find a way to come back to life and continue doing what they do best.

In 1991, times were fantastic for Sun Country Airlines in many ways. They were earning more per annum than previous years which was terrific. Their number of employees was at an all time high and they were operating a record number of aircraft. To no one's surprise, they were able to accomplish that simply because they knew the industry and made smart moves. In those days, Sun Country flew to European destinations and even began flying military charter services to various points in the Middle East. It is completely to their credit that they could do that and still maintain a satisfied flying customer list.

They could not sustain any more losses after September 11th happened. By early December, just a few short months later, the company ceased scheduled operations, and everything came to a grinding halt very shortly thereafter. In July of 2010 they announced their placement as a top 10 domestic airline in Travel & Leisure magazine. This is a big part of the recognition given by Travel & Leisure's World's Best Service Award for the year 2010. This means that Sun Country's hard work is beginning to pay off as a runner for the Travel & Leisure World's Best Service Award for 2010. This recognition puts Sun Country in the running for the World's Best Service Award given By Travel & Leisure Magazine. You'll be interested to know that the basis for this award is the survey questionnaires taken by actual travelers on various airlines. Customer satisfaction is one of the areas ranked for personal attention and service. Only those domestic airline carriers eligible for the pool are included in the surveys. This makes Sun Country feel quite prestigious in the industry.

In a bid to offer more to their customers, Sun Country Vacations was launched not too long ago. What that program does is offer an even higher degree of efficiency and booking convenience. The way it works is their customers can take care of absolutely everything need to book in one complete transaction. Sun Country Charters is another program that offers charter service for groups or an individual basis.

Sun Country Airlines is a unique airline in many ways, and their story is a tale of dreams and hard work. It emerged from a larger airline that went under, Braniff Airways. Yes, this airline is a reflection of the human spirit in many ways. Indeed, this smaller airline made an international reputation for themselves for delivering quality service along with reliability and safety. The fighting spirit of this airline will pull them through this latest round of difficulties.




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